Knowledge Base

Step-by-step guides for the Client Portal, market data, briefing, research, intelligence, and brokerage.

Getting Started

Getting Started with the Client Portal

Navigate subscriptions, downloads, invoices, and profile settings in the Client Portal.

Updated Jul 1, 2026

Understanding Subscription Tiers

Compare Free, Professional, and Enterprise plans and what each includes.

Updated Jun 30, 2026

Market Data

Using the Market Data Center & CSV Export

Browse commodity prices, view history charts, and export data to CSV.

Updated Jun 29, 2026

Briefing

Reading the Daily Energy Briefing

How the daily briefing is structured and how to get the most from it.

Updated Jun 28, 2026

Research

Accessing Research Reports & Downloads

Find, read, and download weekly and thematic research reports.

Updated Jun 27, 2026

Intelligence

Corporate Intelligence & Company Profiles

Search company profiles, financials, and risk scores in the Intelligence Hub.

Updated Jun 26, 2026

AI Research Assistant — Best Practices

Ask effective questions and interpret AI answers with proper source verification.

Updated Jun 24, 2026

Brokerage

Submitting a Brokerage RFQ

Complete a structured buy or sell RFQ for crude, LNG, or refined products.

Updated Jun 25, 2026