Privacy Policy

Asian Oil Group ("we", "us", "our") operates the Asian Oil Intelligence Platform at asianoil.com. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, and the choices available to you.

Information We Collect

• Account data — name, email address, and authentication credentials when you register.
• Subscription & billing data — plan tier, invoice history, and payment metadata processed by Stripe (we never store full card numbers).
• Usage data — pages viewed, features accessed, export activity, and API call logs for Enterprise accounts.
• Communications — contact form submissions, support tickets, consulting inquiries, and brokerage RFQs.
• Technical data — IP address, browser type, device identifiers, and cookie data (see our Cookie Policy).

How We Use Your Information

• Deliver and maintain platform services, including market data, briefings, and research.
• Process subscriptions, generate invoices, and manage account lifecycle.
• Respond to support requests and fulfil consulting or brokerage inquiries.
• Improve platform performance and user experience (analytics only with your consent).
• Send transactional emails: account verification, subscription renewals, and security alerts.
• Meet legal, regulatory, and audit obligations.

Legal Bases for Processing

Where the GDPR or comparable laws apply, we rely on: (a) contract performance — providing subscribed services; (b) legitimate interests — platform security, fraud prevention, and service improvement; (c) consent — analytics and non-essential cookies; and (d) legal obligation — tax, accounting, and regulatory compliance.

Data Retention

Your Rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. To exercise these rights, email privacy@asianoil.com. We respond within 30 days.

Subprocessors & International Transfers

We use trusted third parties including Stripe (payments), email delivery providers, and analytics services (with consent). Data may be processed in Singapore and other countries where subprocessors operate. We apply contractual safeguards for cross-border transfers.

Security

We enforce HTTPS, encrypted credentials, role-based access controls, and audit logging on administrative actions. No method of transmission over the Internet is 100% secure; we continuously review our controls.

Contact

Privacy enquiries: privacy@asianoil.com
Asian Oil Group, 8 Marina View, Asia Square Tower 1, #43-01, Singapore 018960